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Assistant Team Leader

2 months ago

San Francisco, California, United States Whole Foods Market Full time
Position Overview

The Assistant Team Leader plays a crucial role in supporting the team leader in managing daily operations, focusing on profitability, expense management, procurement, merchandising, labor oversight, compliance with regulations, and special projects as assigned. This position is essential in fostering team development and ensuring a positive atmosphere for both customers and team members.

Key Responsibilities
  • Assist in creating and maintaining an innovative store layout and effective product merchandising.
  • Collaborate with the team leader to meet sales, purchasing, and labor objectives.
  • Support the team leader in analyzing sales data, reports, and labor metrics.
  • Exhibit advanced product knowledge and stay informed about new offerings.
  • Maintain strong vendor relationships and ensure proper documentation for vendor processing.
  • Work alongside the team leader to address team concerns and resolve issues.
  • Act as the primary contact and departmental leader in the absence of the team leader.
  • Set and uphold the highest standards of retail execution.
  • Encourage a positive environment characterized by teamwork, respect, and high morale.
  • Monitor customer flows and needs, directing team members to enhance customer satisfaction.
  • Recruit, train, mentor, and motivate team members to build a high-performance team.
  • Conduct timely and comprehensive performance evaluations.
  • Consistently communicate and embody the vision and goals of the organization.
Required Skills
  • High energy and enthusiasm, with a strong affinity for the company's products and values.
  • A growth mindset, demonstrating a desire for increased responsibility and ownership.
  • Passion for coaching and mentoring others.
  • Exceptional interpersonal, motivational, and team-building skills.
  • Aptitude for teaching in a constructive and positive manner.
  • Strong product knowledge.
  • Advanced understanding of regulatory and safety policies.
  • Proficient mathematical skills for evaluating financial performance and managing inventory.
  • Demonstrated leadership capabilities, decision-making skills, and the ability to prioritize and delegate tasks.
  • Proficiency in email, Microsoft Office, and operations-related software.
Experience Requirements
  • A minimum of 18 months of retail team member experience, with at least 6 months in a supervisory role.
Physical Requirements / Working Conditions
  • Ability to lift up to 50 pounds.
  • Capable of standing or walking for 6-8 hours during an 8-hour workday.
  • Hand use involves single grasping, fine manipulation, pushing, and pulling.
  • Work involves bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Ability to work in temperatures up to 90 degrees Fahrenheit.
  • Willingness to work in wet and cold environments.
  • Flexibility to work nights, weekends, and holidays as needed.
  • Proficient in using tools and equipment, including box cutters and electric pallet jacks.

Note: This document serves as a general overview of essential responsibilities for the position and is not intended to be an exhaustive list. Duties and responsibilities may vary based on business needs and conditions.