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Patient Care Coordinator
1 month ago
We are seeking a highly skilled Patient Care Administrator to join our team at a reputable medical clinic in Roanoke, VA. The ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer service, and the ability to thrive in an independent and resourceful role.
Key Responsibilities:
- Welcome patients with a warm and friendly demeanor, creating a memorable first impression.
- Coordinate patient care by accurately documenting audiologist recommendations and ensuring patients understand their care journey.
- Handle accounting tasks, including recording charges and fees, processing payments, and explaining hearing aid insurance benefits and office policies.
- Manage incoming calls and provide front-office support during peak hours.
- Foster excellent working relationships with patients, vendors, and colleagues.
Requirements:
- Minimum of 1 year of office experience.
- 2 years of medical office experience preferred.
- Must possess a high school diploma or equivalent.
- Ability to commute to the Roanoke, VA office Monday through Friday.
- Compassionate and patient-focused, especially when working with a predominantly senior citizen patient base.
Benefits:
- Comprehensive benefits package, including retirement plan options with employer matching and generous PTO.
- Competitive compensation, with a base pay starting at $15.50 per hour.
- Supportive work environment that prioritizes kindness and fosters a positive work environment.
- Opportunities for advancement in an atmosphere where a positive attitude and dedication are highly valued.
Emerge Professional is an equal-opportunity employer, committed to a fair and equitable recruitment process. We provide necessary and reasonable accommodations and value diversity, encouraging individuals from all backgrounds and experiences to apply.
