Club Experience Ambassador

4 weeks ago


Richmond, Virginia, United States Richmond, Virginia, United States Full time
About the Role

The Outside Services Assistant is a key member of our team, responsible for providing exceptional customer service to our Members and Guests. This role requires a high level of professionalism, attention to detail, and a passion for delivering a world-class experience.

Key Responsibilities
  • Assist golfers with loading bags, cleaning clubs, and preparing them for play, ensuring all their needs are met and questions answered.
  • Provide guidance on proper golf course etiquette and ensure a seamless and efficient service to Members and Guests.
  • Be knowledgeable about events at the Club, course conditions, and any information that will be helpful to Members and Guests, allowing them to enjoy the Club amenities and activities.
  • Assist and coordinate services with other golf operations staff to ensure a high level of service is maintained.
  • Interact with Members and Guests professionally, helping them with changes and last-minute requests as needed.
Requirements
  • Customer service experience and basic golf knowledge.
  • Ability to maintain confidentiality of proprietary Company information and sensitive employee matters.
  • Comfortable working in both indoor and outdoor environments with frequent exposure to extreme temperatures and humidity.
  • A high school diploma or equivalent.
About Us

At Invited Clubs, we are passionate about bringing people together and enriching lives. We are a fun, fast-paced, and high-impact group of talented people who value relationships and excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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