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Retail Operations Leader

2 months ago


Lake Charles, Louisiana, United States Tuesday Morning Full time

Retail Operations Leader

Job Category: Retail Management

Job Overview:

The Retail Operations Leader is responsible for driving sales performance by engaging, inspiring, and guiding a team of associates to operate a successful retail environment while fostering a positive atmosphere for both employees and customers.

Key Responsibilities:

  • Merchandise Promotion: Actively promotes merchandise to customers; creates visually appealing displays to showcase products.
  • Customer Engagement: Builds strong relationships with customers; understands their needs; provides valuable assistance; identifies opportunities to enhance customer satisfaction; listens attentively.
  • Talent Acquisition: Attracts and selects top talent to fulfill current and future business requirements; effectively addresses talent gaps with a balanced approach to internal and external recruitment.
  • Talent Development: Cultivates team members through coaching and constructive feedback; differentiates performance levels; empowers associates by delegating responsibilities to enhance skills; aligns individual career aspirations with organizational goals.
  • Accountability: Holds self and team accountable for meeting commitments; takes ownership of decisions and actions; demonstrates integrity in all interactions.
  • Work Management: Strategically plans and prioritizes tasks to achieve objectives; takes necessary actions to ensure results are met.
  • Strategic Thinking: Identifies strategies and objectives to realize the vision; articulates a clear direction and expectations while explaining the rationale behind decisions.
  • Standards Execution: Ensures compliance with company policies, practices, and procedures.

Qualifications:

3-5 years of progressively responsible experience in retail, with a minimum of 1 year in a supervisory role. Proficient in financial principles, inventory management, and merchandising concepts. A Bachelor's degree is preferred.

Demonstrated leadership capabilities with the ability to train, coach, and mentor team members effectively.

Strong decision-making, communication, analytical, problem-solving, organizational, and computer skills are essential.

Must be at least 21 years of age.

Willingness to relocate for future growth and advancement opportunities is highly desirable.

We offer competitive compensation and excellent benefits, including a 401(k) plan, top-tier products, and more. As an innovative, high-performance organization, working with us provides endless opportunities to begin or advance your career.