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Shift Leader

2 months ago

Peoria, Illinois, United States Papa John's Pizza Full time
Job Overview

Papa John's Pizza is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and maintaining a high level of quality in our products.

Key Responsibilities:

  • Manage and supervise store staff during shifts, providing guidance and support as needed.
  • Ensure that all store operations are running smoothly, including customer service, food preparation, and inventory management.
  • Monitor and maintain store appearance, including cleanliness and organization.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Assist with training and development of new staff members.
  • Perform opening and closing duties, including counting drawers and securing the store.

Requirements:

  • At least 18 years old.
  • High school diploma or equivalent preferred.
  • Previous experience in a leadership or supervisory role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings and weekends.

Benefits:

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling.
  • Employee discount on food and merchandise.
  • 401(k) matching and other benefits.