Ecommerce Lead
2 months ago
About Central Market
Central Market is a specialty grocery store that has been a staple in Austin, Texas since 1994. With multiple locations across the state, we pride ourselves on offering a wide selection of high-quality products and exceptional customer service.
Responsibilities
- As a Curbside Ecommerce Lead, you will be responsible for selecting and packaging online orders in accordance with our Standard Operating Procedures (SOPs).
- You will ensure that all perishable and non-perishable merchandise areas are clean and well-stocked, and provide superior customer service to our customers.
- In the absence of the manager, you will act as Department Leader and oversee the daily operations of the Curbside department.
Requirements
- Must be 18 years of age
- Education from a college or technical school, or high school diploma (or GED) and one year of related experience
- 1 year of experience as an In-Store Shopper, Specialist, or similar experience preferred
Skills and Abilities
- Superior customer service skills
- Basic communication skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
- Ability to use material-handling equipment and maintain license
Work Environment
- Fast-paced work environment requiring detailed work and precision
- Constantly reach at waist, grasp
- Frequently stand, walk, reach at shoulders, reach at knees, push/pull with arms
- Occasionally be exposed to cold conditions, wet conditions, and loud noises
- Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements
- Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs
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