Senior Kitchen and Bath Design Specialist
4 weeks ago
Viking Inc is seeking a highly skilled Kitchen and Bath Designer to join our team. As a key member of our design team, you will be responsible for providing exceptional customer service, developing relationships with clients, and coordinating sales and training processes.
Key Responsibilities:
- Provide top-notch customer service to ensure client satisfaction
- Follow up on quotes, outstanding orders, and customer inquiries
- Develop strong relationships with customers through efficient and courteous communication
- Process orders, manage customer accounts, and coordinate delivery requests
- Discuss product features and benefits, and recommend solutions to meet customer needs
- Answer phone calls and emails to assist customers in a timely manner
- Accept payment and apply it to customer accounts
- Visit job sites for measures and design
Requirements:
- Ability to read, write, and speak English fluently
- Basic math and measurement skills
- Proficiency in Microsoft Office products
- Experience in 20/20 software
- Previous kitchen and bath design experience
- Detail-oriented and self-motivated
- Ability to work independently and within a team
- Strong communication and interpersonal skills
Working Conditions:
- Ability to stand, sit, climb, and balance
- Manual dexterity
- Ability to talk and hear
Work Schedule:
Monday - Friday, with rotational Saturdays 8a-12p
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