Pharmacy Technician Ambulatory Retail

4 days ago

Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

Penn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Pharmacy Technician in our Ambulatory Retail Pharmacy, you will play a vital role in ensuring the highest level of care for our patients.

Job Summary

The Ambulatory Pharmacy Technician is responsible for processing prescriptions for patients and their families in the clinic setting. This role requires strong communication and organizational skills, as well as the ability to work collaboratively with pharmacists, medical staff, and other healthcare professionals.

Key Responsibilities
  • Determine patient insurance requirements for pre-certification, patient payments, and coverage limitations, and take necessary actions prior to discharge.
  • Maintain communication with ambulatory-based clinical pharmacists, social workers, discharge, and specialty pharmacy program team members to obtain complete and accurate financial information required for claim adjudication.
  • Immediately communicate any issues with coverage to the clinical practice to determine the appropriate next steps.
  • Communicate benefit investigation information proactively to the clinical practices and patients.
  • Support all myPennPharmacy services as needed.
  • Collaborate with internal team members to gather appropriate paperwork, prescriptions, billing information, and/or prescriptions.
  • Provide follow-up relating to communication to patients, clinical practices, and families for pharmaceutical needs and/or additional eligibility information to ensure ongoing medication access.
  • Interact with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement.
  • Provide education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications.
  • Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.
Qualifications
  • CPhT certification required.
  • High school diploma/GED required.
  • CPhT required within 6 months of hire, must have at least 6 months of Pharmacy Tech experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.

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