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Retail Sales Lead

2 months ago

Allentown, Pennsylvania, United States DICK'S SPORTING GOODS INC Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at DICK'S SPORTING GOODS INC. As a Retail Sales Lead, you will play a critical role in driving sales growth, improving customer satisfaction, and leading a team of sales associates in the Footwear department.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional customer service skills and lead by example to ensure that all sales associates provide a world-class shopping experience.
  • Team Management: Supervise and develop a team of sales associates to achieve sales goals, improve customer satisfaction, and maintain a positive store environment.
  • Merchandising and Presentation: Ensure that the Footwear department is visually appealing, well-merchandised, and meets company standards.
  • Operations: Assist with daily store operations, including opening and closing procedures, inventory management, and loss prevention.
  • Training and Development: Provide ongoing training and coaching to sales associates to improve their sales and customer service skills.
  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized recommendations to drive sales and improve customer satisfaction.
Requirements
  • Experience: 2+ years of retail sales experience, preferably in a leadership role.
  • Skills: Excellent customer service skills, leadership abilities, and strong communication skills.
  • Availability: Flexible availability, including nights, weekends, and holidays.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.