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Assistant Community Manager

2 months ago

Clearwater, United States RHP Properties Full time
Job Description

Job Summary

RHP Properties is seeking an experienced Assistant Community Manager to join our team at our Avalon RV Resort community in Clearwater, Florida. As a key member of our community management team, you will be responsible for providing exceptional customer service, administrative support, and sales assistance to our residents and potential customers.

Key Responsibilities

  • Customer Service
    • Greet all customers with a polite, professional demeanor.
    • Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
  • Administrative Support
    • Develop and maintain community relationships.
    • Use Microsoft Office to produce and present documents.
    • Assist the Community Manager in entering data into the management software program.
    • Maintain all community office files according to company policy, including state and local requirements.
  • Sales Assistance
    • Assist the Community Manager in completing guest cards and entering lead information in the Link System.
    • Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
    • Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
  • Additional Responsibilities
    • Ensure residents' privacy and property preservation.
    • Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.

Requirements

  • A minimum of 1-year general office experience required; 1-year sales experience preferred.
  • High School Diploma or GED required.
  • Excellent customer service skills.
  • Detail-oriented and with strong analytical and organizational skills.
  • Ability to multitask and be a team player in a fast-paced environment.
  • Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
  • Ability to lift up to 25 pounds.
  • Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.

Benefits

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401K.