Project Operations Manager

4 days ago


Rockford, Illinois, United States Midland States Bank Full time
About the Role

We are looking for a seasoned Senior Business Process Analyst to join our Banking Operations team at Midland States Bank. As a key member of our team, you will play a critical role in driving process improvement and automation initiatives across our wealth management division.

The ideal candidate will have extensive experience in analyzing and improving business processes, with a strong background in banking and finance. They will be responsible for leading system workflow design and automation efforts, collaborating with multiple areas of WM and the Bank to identify process breakdowns, enhancement opportunities, and efficiency gains.

This position requires a deep understanding of operational processes and core systems related to WM operations, including transaction processing, documentation, and data flow. The successful candidate will also possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Key Responsibilities:

  • Lead system workflow design and automation efforts
  • Collaborate with multiple areas of WM and the Bank to identify process breakdowns, enhancement opportunities, and efficiency gains
  • Maintain departmental training documents, including procedures and process maps
  • Review and interpret complex documents pertaining to client information and general knowledge of various fiduciary account types currently under administration
  • Perform account and security maintenance and transaction requests related to core/critical team functions, as needed

Requirements:

  • Bachelor's Degree in Business, Accounting, or Finance (preferred)
  • ~5+ years relevant banking and/or trust operations/accounting experience
  • Advanced industry training and/or certifications such as CSOP, CTFA, CTOP, CFIRS, Scrum Master, or PMP (preferred)
  • Familiarity with Agile framework

Salary Estimate: $90,000 - $120,000 per year, based on location and experience.



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