Seasonal Stylist

2 weeks ago


San Jose, California, United States mejuri Full time
About Mejuri

We're a luxury jewelry brand on a mission to redefine the industry. Our goal is to create a positive impact in our communities, the industry, and the world.

Our team is passionate about delivering exceptional customer experiences and working together to achieve our vision.

The Role

We're seeking a Seasonal Stylist to join our team for a three-month period. As a Stylist, you'll be the first point of contact for our customers and will be responsible for creating a warm and inviting experience that feels like shopping with a friend.

You'll be up-to-date on current fashion trends and have the ability to educate our customers on our products and inspire them to try new things.

Key Responsibilities
  • Deliver best-in-class customer service through personalized styling experiences and thorough product knowledge
  • Drive sales and meet performance metrics, including sales per hour, conversion percentage, and revenue to target
  • Educate customers on Mejuri's brand story and stay informed on all products, latest launches, and specialized services
  • Work collaboratively with a team of motivated and collaborative people who share our corporate mission
  • Champion Mejuri's core values, including Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity, and Drive Results
  • Assist in efficiently transacting customers with accuracy and diligence
  • Support in executing all OMNI business services, including purchases, returns, exchanges, phone sales, online returns, and purchases
  • Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
  • Participate in continuous improvement to drive the business forward through identifying areas of opportunity and bringing forward potential solutions
Requirements
  • Ability to connect with customers in an authentic and warm way that makes them feel comfortable and keeps them coming back
  • Strong verbal communication skills and active listening to effectively deliver on customer needs and work as a team
  • Ability to learn and retain relevant product knowledge to suggest and style for customers
  • Ability to think critically and solve problems in the moment to deliver on customer and business needs effectively
  • Ability to meet and exceed key performance indicators, including SPH, Conversion, NPS, AOV, and UPT
  • Ability to pay attention to customer feedback, trends, and share insights with management
  • Great attention to detail and a highly organized working style and strong sense of initiative
  • Ability to work on the sales floor for extended periods of time
  • History of successfully participating in and contributing to a positive team working environment
What We Offer
  • Competitive wages and completion bonus
  • Generous employee discount
  • Guaranteed hours minimum
  • Endless learning opportunities

We're committed to creating a positive and inclusive work environment that supports the well-being of our employees. If you're passionate about delivering exceptional customer experiences and working together to achieve our vision, we encourage you to apply for this exciting opportunity.



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