Application Engineering Director
4 days ago
Job Overview:
Drive Strategic PartnershipsGeoSearch is seeking an experienced Application Engineering Director to drive and accelerate the depth of our strategic partnerships with key accounts. This role will provide an immediate impact by active relationship management, client-driven program management, technical engineering support & coordination, and enhanced customer success services.
Estimated Salary: $120,000 - $180,000 per year.
Key Responsibilities:- Drive customer success from early technical/operational feasibility assessments to the full-scale deployment of solutions with assigned key accounts.
- Become the trusted resource for addressing technical and operational questions to enable maximum product performance, ensure customer delight, and achieve desired partnership ROIs.
- Listen to customers and use astute questioning to understand, anticipate, and exceed their needs.
- Able to overcome technical and business objections to create win-win solutions.
- Solve client problems by working closely with other members of the team and/or properly utilizing the experience within the broader global organization.
- Assist Sales in persuading customers on appropriate technology that best satisfies their needs in terms of quality, data delivery, and performance.
Required Qualifications:
- Bachelor's degree in engineering, physics, or related geosciences preferred.
- Work experience with HW/SW in remote sensing, geomatics, mapping science, and/or imaging preferred.
- Deep technical services experience in a B2B environment with a stellar customer success track record.
- Proven ability to handle multiple projects and meet deadlines.
- Results-oriented, team player with the drive to create win/win relationships, build loyal customers, and generate positive word of mouth.
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