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Hotel Operations Coordinator
3 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Night Auditor. In this role, you will be responsible for ensuring the accuracy and efficiency of our front desk operations, while providing exceptional customer service to our guests.
Your primary responsibilities will include reviewing arrival lists, verifying credit card information, and ensuring rooms are properly cleaned and maintained. You will also be responsible for explaining hotel amenities, handling guest complaints, and completing maintenance logs when necessary.
As a successful candidate, you should possess strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. Knowledge of hotel operations, customer service principles, and basic math concepts is essential.
We offer a competitive salary and comprehensive benefits package, including medical, vision, dental, 401K, immediate pay, vacation time, sick time, holiday pay, bonus opportunities, brand-specific employee discounts, long term/short term disability, and life insurance.
Below are the estimated salary details:
$48,000 - $58,000 per year