Customer Service and Collections Expert

6 days ago


Reading, Pennsylvania, United States Annuity Health Full time
About the Role

We are seeking a highly motivated Customer Service and Collections Expert to join our team at Annuity Health. As a key member of our customer service team, you will be responsible for resolving customer accounts and ensuring seamless financial transactions.

You will work closely with our state-of-the-art software system, applicable laws related to collection activities, and provide innovative ideas and techniques to successfully resolve customer accounts. Your exceptional communication skills and attention to detail will enable you to build strong relationships with our customers and resolve complex issues.

The estimated annual salary for this role is $42,000-$55,000, depending on experience, plus benefits.

Key Responsibilities
  1. Provide exceptional customer service and support to resolve customer accounts
  2. Work closely with our software system and applicable laws related to collection activities
  3. Develop and implement innovative ideas and techniques to resolve complex customer issues


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