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Part Time Sales Associate
2 months ago
{"Job Summary
We are seeking a Part Time Sales Associate to join our team at James Avery. As a Sales Associate, you will be responsible for providing exceptional guest service and assisting guests in their selection and purchase of merchandise.
Key Responsibilities:
* Demonstrate effective guest service skills and resolve guest issues effectively.
* Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
* Present jewelry from stock/cases to guests and replace items in correct areas when sale is completed.
* Repair, polish or solder jewelry (if over 18).
* Utilize GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
* Provide knowledgeable service to guests on product information utilizing in-store tools/training.
* Box and wrap sales for gift presentation.
* Achieve established individual Key Performance Metrics.
* Assist Store Management in achieving store Key Performance Indicator Metrics.
* Assist Store Management in meeting company standards in overall store presentation.
* Assist with daily housekeeping and maintenance duties.
* Attend all required meetings.
Requirements:
* Good communication skills.
* Good organizational skills and time management.
* Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Strong problem-solving skills, and the ability to quickly learn new technology.
* Possess strong problem diagnosis skills and the ability to work effectively under pressure.
* Enthusiastic, willing to learn, and contributes to a positive team spirit.
Preferred Qualifications:
* Previous retail sales or guest service experience.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this Part Time Sales Associate position at James Avery."