Call Center Operations Manager

3 weeks ago


Casa Grande, Arizona, United States Sun Life Health Full time
Opportunity Overview

We are seeking an experienced Call Center Operations Manager to join our team at Sun Life Health. In this role, you will oversee the day-to-day operations of our call center, manage staff, and implement processes to improve efficiency and productivity.

Responsibilities:
  • Lead and manage a team of scheduling coordinators
  • Develop and implement process improvements
  • Ensure compliance with HIPAA regulations

Estimated salary: $45,000 - $60,000 per year.



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