Service Excellence Representative

7 days ago


Lawrenceville, Georgia, United States YMCA Of Metro Atlanta Full time

About Our Team:

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  • We are a team of dedicated professionals who share a passion for making a difference in our community.
  • We value diversity, equity, and inclusion, and strive to create a welcoming and inclusive environment for all members and employees.
  • As a Member Service Representative Level 2, you will join a dynamic team of experts who are committed to excellence in customer service, teamwork, and community building.

Essential Responsibilities:

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  • Deliver exceptional customer service to members, guests, and program participants, resolving issues and concerns promptly and professionally.
  • Drive membership sales and revenue growth through effective communication, relationship-building, and upselling/cross-selling opportunities.
  • Participate in ongoing training and professional development to enhance your skills and knowledge, ensuring you remain up-to-date on industry trends and best practices.

Compensation: Estimated salary range $45,000 - $60,000 per year, based on experience and qualifications.



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