Customer Retention Specialist

5 days ago


Atlanta, Georgia, United States Document Crunch Full time
About the Opportunity:

We are seeking a Customer Retention Specialist to join our growing team at Document Crunch. As a key member of our team, you will play a vital role in managing customer relationships, ensuring timely contract renewals, and standardizing our platform.

The ideal candidate will have experience in account management, leadership skills, and strong interpersonal and communication abilities. They will be responsible for building strong relationships with clients, conducting regular check-ins, and identifying upsell opportunities.

We are offering a competitive salary of $100,000 - $130,000 per year, depending on location and experience. Our company culture champions both professional excellence and personal development, with opportunities for growth and advancement.



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