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Loan Processing Associate

2 months ago

Bettendorf, Iowa, United States Triumph Financial Full time

About Triumph Financial

At Triumph Financial, we are dedicated to creating a positive impact in the lives of our clients and the communities we serve. Our commitment to excellence drives us to work collaboratively, ensuring that we provide outstanding service and support to our customers in achieving their financial aspirations.

Position Overview

The Loan Operations Specialist plays a crucial role in managing and maintaining accurate records of loans and leases within the bank's information systems.

Key Responsibilities
  • Administer servicing for various loan types, including Commercial, Equipment Financing, Mortgage, and Consumer loans.
  • Input and verify new and renewed loan documentation to meet established quality benchmarks.
  • Calculate interest and principal payments, as well as loan payoffs.
  • Process loan payments, including remittances for participation loans.
  • Review reports to ensure the accuracy and validity of loan information.
  • Reconcile general ledger accounts as necessary.
  • Manage lender-placed insurance for the bank.
  • Handle non-accrual and charge-off loans.
  • Process incoming wire transfers efficiently.
  • Address and resolve E-Oscar disputes accurately.
  • Oversee escrow account management.
  • Facilitate the processing of paid-in-full loans and the release of collateral.
  • Conduct checks on new consumer and mortgage notes along with associated collateral.
  • Investigate and resolve customer inquiries regarding paid-in-full loans and collateral.
  • Prepare monthly reports and remittances for various investors.
  • Support and promote the bank's sales culture and service principles.
  • Perform additional duties as assigned.
Qualifications
  • Preferred: Associate's Degree or a combination of relevant banking experience and education.
  • Preferred: Six to nine months of experience in banking or a related field.
Required Skills and Abilities
  • Strong attention to detail with excellent organizational capabilities.
  • Proficient in Microsoft Word, Excel, and Outlook.
Work Environment

The characteristics of the work environment may include:

  • Moderate noise levels typical of a business office setting.
  • Ability to work in a confined space.
  • Prolonged periods of sitting at a computer workstation.
  • Regular requirements to stand, sit, communicate, and use hands for computer operation.
  • Specific vision requirements due to extensive computer use.
  • Light to moderate lifting may be necessary.
  • Consistent and reliable attendance is essential.

We offer a comprehensive benefits package including Medical, Dental, Vision, Paid Time Off, 401k, and more.