Hotel Housekeeping Manager
4 days ago
At Quality Inn & Suites North Polaris, a part of the esteemed InnVite Hospitality Group, we seek an experienced and dynamic Head Housekeeper. This pivotal role is responsible for overseeing the entire cleaning function in the hotel and collaborating closely with management to achieve company and brand objectives.
Key Responsibilities:
- Team Leadership: Jointly interview, hire, train, direct, and counsel housekeeping and laundry staff with the General Manager.
- Scheduling: Plan and review work schedules with the General Manager for rooms, laundry, and utilities based on occupancy levels.
- Work Supervision: Oversee the work activities of Housekeeping and laundry associates.
- Training: Train new employees in housekeeping and laundry procedures.
- Performance Monitoring: Monitor housekeeping and laundry times, standards, and labor on a daily basis.
- Quality Control: Conduct daily room inspections and report any items requiring repair to Maintenance, Front Desk, and the General Manager.
- Inventories: Maintain accurate inventories of linen, terry, room supplies, and cleaning materials, ordering as needed from the General Manager.
- Deep Cleaning: Organize deep cleaning for guest rooms.
- Additional Duties: Perform laundry and housekeeping tasks as required, update and maintain all daily housekeeping reports, and communicate with Front Desk for accurate system updates.
- Common Area Maintenance: Ensure the common areas are cleaned to the highest standards, maintaining the hotel's cleanliness and hygiene.
Minimum Requirements:
- Recent work experience in hotels or a related field.
- Proven computer and communication skills.
- A valid driver's license.
- Leadership and supervisory skills, able to lead by example.
- Fundamental math and budgeting skills.
- Physical ability to perform housekeeping duties.
- A professional business appearance.
- Excellent guest contact skills.
- Basic administrative skills.
- Demonstrate and practice minimum courtesy standards when interacting with colleagues and guests.
Salary Estimate: $60,000 - $80,000 per year, depending on experience.
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