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Transportation Operations Coordinator
2 months ago
**Job Summary**
Continental Express Inc., a leading asset-based carrier, seeks a highly motivated and detail-oriented individual to fill the role of Load Planner at its corporate office. This position requires a candidate who can thrive in a fast-paced environment, prioritize tasks effectively, and contribute to the overall efficiency of transportation operations.
Key Responsibilities:
- Ensure customer freight is planned for on-time pickup and delivery, maintaining high levels of customer satisfaction.
- Proactively communicate daily capacity needs and opportunities to fleet managers and customer service teams, fostering a collaborative environment.
- Work closely with operations personnel to execute network optimization plans, eliminating long-term and short-term imbalances, and ensuring customer service commitments are met.
- Review drivers' Hours of Service Logs for available hours, ensuring compliance with regulations.
- Assist in managing trailer pools in designated markets, optimizing resource allocation.
- Maintain direct contact with organization members to coordinate and increase the efficiency of driver, truck, and trailer assignments.
- Maximize utilization by minimizing dwell under loads, identifying opportunities to re-appoint loads and convert to drop trailer pools with customers.
- Understand area customer KPIs, including trailer pool requirements, service numbers, commitments, and lanes/volume and transit.
- Identify and execute continuous improvement opportunities that improve financial performance and service levels, enhancing the value proposition for internal and external customers.
Requirements:
- Bachelor's degree in business or logistics or equivalent.
- Three years of experience in motor carrier operations.
- Proficient with Microsoft Office suite.
- Ability to maintain high accuracy in preparing and entering information.
- Maintain a positive attitude with drivers, staff, and supervisors.
- Must be a team player and strong leader with excellent communication skills.
- Must be able to demonstrate the ability to organize, direct, and manage multiple tasks in a changing complex environment and have effective stress and time management skills.
Benefits:
- Competitive pay.
- Quarterly pay increases in the first year.
- 401(k) with company match.
- Health, dental, vision, life, and disability insurance.
- Vacation and holiday pay.
- Health Savings Account.
- Financially stable company positioned for continued growth.