Junior Customer Support Specialist
2 weeks ago
As a Junior Customer Support Specialist, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with our clients. Your primary responsibilities will include assisting customers with inquiries, resolving issues, and providing information about our products and services.
Schedule:
Sunday
- Thursday.
What We Offer:
We provide competitive compensation along with comprehensive benefits that start on Day 1, including Health & Wellness Benefits, an Employee Stock Purchase Plan, and a 401 K plan with employer contributions.
Key Responsibilities:
- Respond to customer inquiries and provide accurate information.
- Resolve customer complaints in a timely and professional manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service delivery.
Qualifications:
- High School diploma or equivalent.
- Proficiency in Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
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