Retail Sales Lead
1 month ago
Squishable is a dynamic and creative company that brings joy and happiness to people's lives through its unique and adorable products. As a close-knit team of designers, artists, and pop culture enthusiasts, we strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers.
Job SummaryWe are seeking a highly motivated and organized Retail Sales Lead to join our team. As a key member of our sales and operations team, you will be responsible for driving sales growth, managing productivity, and providing exceptional customer service. You will also be responsible for developing and implementing sales strategies, initiatives, and growth across all categories, as well as acting as a brand ambassador in the local market/mall to drive brand loyalty and business.
Key Responsibilities- Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
- Enforce sales strategies, initiatives, and growth across all categories
- Productivity Management: hold self and sales team accountable for personal sales
- Act as a brand ambassador in the local market/mall to drive brand loyalty and business
- Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
- Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in-store products
- Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
- Able to provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager
- Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
- Passion for people A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
- Feedback is a gift Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards
- High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
- Teams Win Has to be a team player who fosters a collaborative and engaged teamwork environment
- Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
- Ability to transport stock as may be required; lifting cartons up to 25 lb
We offer a competitive hourly rate of $16.50-$17.00, a dynamic and creative work environment, and opportunities for growth and development. We are an Equal Opportunity Employer and value diversity and inclusivity across our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.
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