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Sales Representative
2 months ago
**Job Summary:**
We are seeking a highly motivated and customer-focused Sales Associate to join our team at West Marine. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through product knowledge and recommendations.
**Key Responsibilities:**
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to make personalized product recommendations.
- Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and drive sales.
- Process transactions accurately and efficiently, ensuring a seamless customer experience.
- Work collaboratively with the sales team to achieve sales goals and objectives.
**Requirements:**
- Keen interest in providing exceptional customer service and building strong relationships with customers.
- Ability to process a wide variety of transactions and work in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Availability to work a flexible schedule, including nights, weekends, and holidays.
- Ability to lift and mobilize items weighing 40 pounds to shoulder height, unassisted.
**What We Offer:**
- Competitive benefits package, including healthcare coverage and generous merchandise discounts.
- Paid time off and opportunities for growth and development.
- A collaborative and supportive work environment that values customer service and teamwork.
**About Us:**
West Marine is a leading retailer of boating supplies and accessories, dedicated to providing exceptional customer service and building strong relationships with our customers. We are committed to living our values of superior customer service, trustworthiness, transparency, supportiveness, and collaboration.