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Customer Service Ambassador

2 months ago

Edmond, Oklahoma, United States Love's Travel Stops Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Love's Travel Stops. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.

Key Responsibilities:

  • Assist customers with questions, complaints, and inquiries in a professional and courteous manner.
  • Resolve customer issues and provide solutions that meet their needs and expectations.
  • Document customer incidents and resolutions to ensure accurate tracking and follow-up.
  • Collaborate with store and restaurant personnel to provide seamless customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive customer information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.