Outdoor Beverage Specialist

2 weeks ago


New York, New York, United States Collective Retreats Full time
Overview: Collective Retreats

At Collective Retreats, we believe that life is a remarkable journey meant to be fully experienced and shared with others. Our mission is to craft unique and meaningful travel experiences that foster connections with nature and each other.

As a pioneering hospitality company, we design and operate innovative, asset-light retreats in breathtaking locations. With a dedication to the art of hospitality and a love for adventure, we are transforming the luxury travel landscape.

Core Values: Service to Others | The Essence of Experiences | Joy in Simplicity | The Beauty of Connection

Key Attributes: Empathy | Bravery | Integrity | Humility | Innovation

Role Overview

Join us at our stunning retreat and take on the role of Beverage Specialist, where you will be the creative force behind our guests' drink experiences. Your role will involve crafting exquisite beverages that enhance the overall dining experience, making each moment memorable. We are looking for an enthusiastic individual who excels in organization and possesses a talent for making great first impressions. If you are passionate about curating exceptional outdoor experiences and dedicated to delivering outstanding service, we would love to have you on our team.

You will be proactive, anticipating the needs of both guests and colleagues. Your ability to juggle multiple tasks while maintaining a customer-focused approach will be essential. Comfort in outdoor working conditions, regardless of the weather, is a must.

Position Details

Seasonal, with both full-time and part-time roles available.

Responsibilities:
  • Assist in managing the overall guest experience.
  • Prepare a variety of beverages, including alcoholic and non-alcoholic options, while providing exceptional service.
  • Exhibit professionalism and a positive demeanor that encourages guest interaction and boosts sales.
  • Welcome guests warmly, remembering their preferences and providing insightful recommendations.
  • Promote menu items and create unique beverage recipes while maintaining cleanliness and organization.
  • Follow established service protocols for beverage preparation and presentation.
  • Collaborate with fellow team members to ensure a tidy work environment.
  • Educate guests about beverage selections and seasonal offerings.
  • Engage guests with information about daily specials and food pairings to enhance their experience.
  • Process payments and verify guest identification for alcohol purchases.
  • Create visually appealing displays of beverages to entice guests and enhance sales.
  • Support special events and retreat programming as needed.
Desired Skills and Experience:
  • Minimum of 1 year in a hospitality or guest-facing role.
  • At least 2 years of bartending experience.
  • Knowledgeable about craft cocktails and spirits, with a keen eye for detail.
  • Able to manage a high volume of requests efficiently.
  • Comfortable in a dynamic customer-facing environment.
  • Strong commitment to providing excellent customer service.
  • Highly organized, approachable, and empathetic.
  • Willingness to work outdoors for extended periods.
  • TIPS certification is preferred.
Employment Requirements:
  • Fluency in English.
  • Authorization to work in the U.S.
  • Availability for flexible shifts, including weekends.
  • Ability to stand for extended periods.
  • Willingness to work in various weather conditions.
  • Capability to lift up to 25 lbs regularly.
Compensation & Benefits:
  • Hourly rate of $17 plus tips.
  • Employer-sponsored healthcare coverage.
  • Discounted rates for friends and family at all Collective Retreat locations.
Collective Hotels & Retreats is dedicated to creating an inclusive and equitable environment for all. We strive to ensure that our hiring process is accessible and that reasonable accommodations are provided for individuals with disabilities. If you require assistance during the application or interview process, please reach out to us.
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