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Medical Assistant

2 months ago

Lawrenceville, Georgia, United States Crossover Health Full time
About Crossover Health

Crossover Health is revolutionizing the healthcare industry by delivering a unique model of care that prioritizes wellbeing and prevention. Our team-based medical group is dedicated to providing an exceptional patient experience, and we're seeking a skilled Medical Assistant to join our team.

Job Summary

The Medical Assistant role is a critical part of our patient experience team. As a Medical Assistant, you will be responsible for providing exceptional service to our clinic guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide outstanding customer service, handling guest interactions with professionalism and hospitality
  • Resolve customer complaints and assist with inquiries related to clinic services and operations
  • Take medical histories, measure patient vitals, and gather pertinent information to support clinicians
  • Manage inventory, order, and replenish medical supplies and materials
  • Administer medications, including injections within scope of practice
  • Handle multi-phone line system, answering calls, scheduling appointments, and ensuring great communication
  • Perform other duties as assigned
Requirements
  • Graduate of an accredited medical assistant or surgical technician program
  • Minimum of 2 years comparable clinical back office medical assistant experience
  • Current BLS (Basic Life Support) certification required
Preferred Qualifications
  • Excellent computer skills and familiarity with Microsoft products
  • Reading, writing, and excellent oral proficiency in the English language
  • Strong organizational and follow-through skills
  • Excellent communication and interpersonal skills
  • High level of ownership, accountability, and initiative
Crossover Health is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment that values and respects all individuals. If you need assistance or an accommodation due to a disability, please email us at.