Room Care Specialist

2 weeks ago


Spokane, Washington, United States Tharaldson Hospitality Full time
Room Care Specialist

Are you passionate about cleanliness and have an exceptional attention to detail? Do you possess a warm and helpful demeanor? Tharaldson Hospitality is seeking a dedicated Room Care Specialist.

What We Provide:
  • Opportunities for career growth
  • Employee discounts
  • Competitive compensation
  • Daily payment options
  • Flexible scheduling
  • Comprehensive benefits for you and your family, including medical, vision, dental, 401k, and profit sharing
  • Paid time off
POSITION SUMMARY

Responsible for cleaning guest rooms and public spaces within the hotel.

QUALIFICATIONS

To successfully perform this role, individuals must be able to complete each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KEY RESPONSIBILITIES

• Sorts, folds, and manages linens

• Cleans guest rooms according to specific brand and company standards

• Maintains cleanliness in guest rooms, including bathrooms and kitchen areas, by performing tasks such as making beds, emptying wastebaskets, cleaning ashtrays, moving furniture, handling drapes, sweeping, scrubbing, waxing, polishing floors, and dusting furniture

• Restocks supplies such as drinking glasses, writing materials, bathroom necessities, and linens

• Conducts deep cleaning as directed by the supervisor, including cleaning carpets, upholstered furniture, draperies, washing walls, ceilings, woodwork, windows, door panels, and sills

• Transports waste to disposal areas

• Replaces light bulbs as needed

• Performs additional duties as assigned

COMPETENCIES

To perform the job successfully, individuals should demonstrate the following competencies:

• Problem Solving - Identifies and resolves issues promptly
• Customer Service - Responds quickly to customer needs and requests

• Teamwork - Contributes positively to team dynamics

• Diversity - Respects and values cultural differences; fosters a harassment-free environment

• Organizational Support - Adheres to policies and procedures, including dress code

• Adaptability - Manages frequent changes and unexpected events effectively

• Attendance/Punctuality - Maintains consistent attendance and punctuality

• Dependability - Follows instructions and completes tasks on time or communicates alternative plans

• Initiative - Seeks and offers assistance when necessary

• Planning/Organizing - Prioritizes and organizes work efficiently

• Professionalism - Treats others with respect and consideration

• Quality - Ensures accuracy and thoroughness; applies feedback for improvement

• Quantity - Meets productivity standards and completes work timely

• Safety & Security - Observes safety procedures and reports unsafe conditions

What We Seek:
  • Preferred 6 months to 1+ year of relevant experience
  • Ability to clean rooms following specific brand and company standards
  • Capability to clean areas as directed by supervisors
  • Willingness to perform additional tasks as required
Education:

Preferred
  • High School diploma or equivalent

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