Restaurant Operations Manager
1 week ago
Zaxby's is a dynamic and fast-paced work environment that offers exciting opportunities for advancement. As a Restaurant Shift Leader, you will play a critical role in ensuring a high-quality guest experience.
Job SummaryWe are seeking an experienced and motivated individual to oversee team members and operations during shifts. This includes setting goals, assigning tasks, maintaining operational standards, and responding to guest needs.
The ideal candidate will possess strong leadership qualities, organizational skills, and the ability to interact cooperatively with others. Leadership experience is preferred, but not required.
Responsibilities- Complete all training requirements, including Zaxby's Shift Leader Development Plan and Food Safety Certification
- Create a culture of high-performance and train and coach team members to meet all company standards
- Mentor, coach, and develop team members, communicating performance concerns to the General Manager
- Prioritize the guest and team member experience, resolving complaints and concerns in a friendly and respectful manner
- Delegate tasks to team members and supervise performance during a shift
- Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
- Ensure service, product quality, and cleanliness standards are consistently upheld
Zaxby's offers a competitive salary and a range of benefits, including:
- Average annual salary: $55,000 - $65,000
- FREE meals on shift
- 50% off meals off shift
- Flexible schedule
- Early access to pay
- Paid training
- Opportunities to advance
- Recognition program
- Employee referral program
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Long-term disability
- Employer-paid life insurance
- 401(k) with employer match (additional eligibility requirements)
To be eligible for this position, you must:
- Be at least 18 years old
- Have reliable transportation
- Be available to work a minimum of 5 days and 32 to 40 hours per week
- Ability to work a flexible schedule, including days, nights, weekends, and holidays
- Successful completion of background check
The following capabilities are required to perform the essential functions of this position:
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment
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