Restaurant Operations Manager

6 days ago


Williams, Arizona, United States Zaxby's Full time

Overview

Zaxby's is a dynamic and fast-paced environment that offers a unique opportunity for individuals to grow and develop their skills. As a Restaurant Shift Leader, you will be responsible for overseeing team members and operations during shifts to ensure a high-quality guest experience.

About the Role

This full-time position offers a competitive salary of $40,000 per year, with opportunities for advancement and flexible scheduling. As a Restaurant Shift Leader, you will be responsible for setting goals, assigning tasks, maintaining operational standards, and responding to guest needs.

Key Responsibilities

  • Maintain a clean and organized store environment, including dining areas, kitchen, and restrooms
  • Ensure all team members are working efficiently and effectively during peak periods
  • Monitor inventory levels and reorder supplies as needed
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with management team to develop and implement new menu items and promotions
  • Conduct regular training sessions with team members on food safety, sanitation, and customer service
  • Manage cash handling and operate a POS system accurately and efficiently
  • Resolve customer complaints in a professional and courteous manner

Requirements

  • High school diploma or equivalent required; associate's degree or higher preferred
  • 1-2 years of experience in a restaurant management role
  • Excellent communication and leadership skills
  • Able to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Must be available to work a minimum of 5 days and 32 to 40 hours per week

Benefits

  • Competitive salary of $40,000 per year
  • Flexible scheduling
  • Opportunities for advancement
  • Medical, dental, and vision insurance
  • 401(k) plan with employer match
  • Employee discounts


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