Restaurant Operations Manager
6 days ago
Overview
Zaxby's is a dynamic and fast-paced environment that offers a unique opportunity for individuals to grow and develop their skills. As a Restaurant Shift Leader, you will be responsible for overseeing team members and operations during shifts to ensure a high-quality guest experience.
About the Role
This full-time position offers a competitive salary of $40,000 per year, with opportunities for advancement and flexible scheduling. As a Restaurant Shift Leader, you will be responsible for setting goals, assigning tasks, maintaining operational standards, and responding to guest needs.
Key Responsibilities
- Maintain a clean and organized store environment, including dining areas, kitchen, and restrooms
- Ensure all team members are working efficiently and effectively during peak periods
- Monitor inventory levels and reorder supplies as needed
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with management team to develop and implement new menu items and promotions
- Conduct regular training sessions with team members on food safety, sanitation, and customer service
- Manage cash handling and operate a POS system accurately and efficiently
- Resolve customer complaints in a professional and courteous manner
Requirements
- High school diploma or equivalent required; associate's degree or higher preferred
- 1-2 years of experience in a restaurant management role
- Excellent communication and leadership skills
- Able to work a variety of shifts, including mornings, afternoons, evenings, and weekends
- Ability to lift up to 50 pounds and stand for long periods of time
- Must be available to work a minimum of 5 days and 32 to 40 hours per week
Benefits
- Competitive salary of $40,000 per year
- Flexible scheduling
- Opportunities for advancement
- Medical, dental, and vision insurance
- 401(k) plan with employer match
- Employee discounts
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