Parking Operations Manager

3 weeks ago


Kennedy Space Center, United States Universal Orlando Full time

The estimated salary for this role is $45,000 - $65,000 per year.

Job Description:

We are seeking an experienced Team Captain to oversee the daily operation of our Parking Garage and Rideshare operations. The successful candidate will be responsible for leading and coaching team members, ensuring guest and team member safety, and maintaining daily labor budgets.

  • This includes performing all operational duties related to the daily opening, operation, and closing of the Parking Garage operation, including Volcano Bay Parking, Regular Parking, Prime Parking, Accessible Parking, and Rideshare work areas.
  • Completes opening and closing checklists for operational readiness, inspects the work environment, and reports and resolves facilities issues throughout Parking and Rideshare Operation.
  • Manages the flow of Guests throughout the two Parking Garages and Rideshare locations, completes parking reports to aid both Parking and Security Team Members in tracking parking plans, and assists with Scheduling and running/managing labor.

In addition to leading the team, you will also act as a first point of contact for Rideshare drivers, Taxis, and guests, monitoring traffic flow patterns across the zones and proactively notifying operational partners of concerns.

You will be responsible for upholding guest service standards, safety regulations, and supporting TSAT initiatives, while ensuring operation readiness for the Garage and Rideshare Operations.

We are looking for a highly motivated and organized individual who can lead by example and provide excellent customer service.



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