Sales and Service Manager

4 weeks ago


Downey, California, United States Bank of Montreal Full time
About the Role

We are seeking a highly skilled and experienced Sales and Service Manager to join our team at Bank of Montreal. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Foster a culture of excellence in sales and service, aligned with our bank's purpose and values.
  • Lead and manage a team of sales and service professionals to achieve sales targets and deliver exceptional customer experiences.
  • Develop and implement sales strategies to drive growth and increase customer engagement.
  • Collaborate with cross-functional teams to identify and capitalize on business opportunities.
  • Provide coaching and development opportunities to team members to enhance their skills and performance.
  • Monitor and analyze sales performance data to identify trends and areas for improvement.
  • Develop and maintain relationships with key stakeholders, including customers, colleagues, and business partners.
Requirements
  • 2-3 years of relevant experience in sales and service, preferably in a banking or financial services environment.
  • Proven track record of achieving sales targets and delivering exceptional customer experiences.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to analyze data and identify trends, with a focus on driving business growth and improvement.
What We Offer

As a Sales and Service Manager at Bank of Montreal, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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