Current jobs related to Customer Service Representative - Dedham, Massachusetts - Asurion
-
Senior Customer Service Representative
3 weeks ago
Dedham, Massachusetts, United States Tailored Brands Inc Full timeCustomer Service Representative Job Description **Job Summary:** We are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a Senior Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and...
-
Customer Service Representative
2 weeks ago
Dedham, Massachusetts, United States Bob's Discount Furniture Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bob's Discount Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales orders accurately, and maintaining a positive and welcoming showroom environment.Key...
-
Senior Customer Service Representative
2 months ago
Dedham, Massachusetts, United States Tailored Brands Inc Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at Tailored Brands Inc. As a key member of our sales support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Service: Provide world-class customer...
-
Senior Customer Service Representative
2 weeks ago
Dedham, Massachusetts, United States Tailored Brands Inc Full timeAs a Senior Customer Service Representative at K&G Fashion Superstore, you will be responsible for delivering exceptional customer experiences every day. Your primary focus will be on assisting customers with their purchases, returns, and exchanges, while also maintaining a high level of product knowledge and providing suggestions to customers.Key...
-
Customer Service Representative
1 month ago
Dedham, Massachusetts, United States Bob's Discount Furniture Full timeJob Summary: As a Guest Support Associate at Bob's Discount Furniture, you will play a key role in delivering exceptional customer service and creating a memorable shopping experience for our clients.Key Responsibilities:Engage with customers to understand their home furnishing needs and provide personalized recommendations.Offer world-class customer service...
-
Customer Service Representative
2 months ago
Dedham, Massachusetts, United States Chick-fil-A Full timeChick-fil-A Dedham - Customer Service **About Us** At Chick-fil-A, we're passionate about serving our customers and making a positive impact in our community. We're looking for friendly and enthusiastic individuals to join our team as Customer Service Team Members. **Your Role** As a Customer Service Team Member, you will be responsible for providing...
-
Customer Service Representative
2 weeks ago
Dedham, Massachusetts, United States Bob's Discount Furniture Full timeJob Summary:As a Guest Support Associate at Bob's Discount Furniture, you will be responsible for providing world-class customer service and creating an unforgettable shopping experience for our customers. Your primary goal will be to build rapport with clients, develop and maintain a customer base, and generate sales through a consultative approach.Key...
-
Customer Service Representative
3 weeks ago
Dedham, Massachusetts, United States Lowe's Full timeJob SummaryAs a Part Time Sales Associate at Lowe's, you will be responsible for providing exceptional customer service and supporting the sales floor team. This role involves assisting customers with their shopping needs, answering questions, and resolving issues in a timely and professional manner.Key ResponsibilitiesAssist customers with their shopping...
-
Customer Service Representative
3 weeks ago
Dedham, Massachusetts, United States Chick-fil-A Full timeAbout UsChick-fil-A is a fast-growing quick-service restaurant chain that prioritizes customer service and hospitality. As a family-owned business, we value our employees and offer opportunities for advancement and training.Job SummaryWe are seeking a motivated and customer-focused individual to join our team as a Team Member. In this role, you will be...
-
Customer Service Ambassador
2 weeks ago
Dedham, Massachusetts, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include:Greeting customers and assisting them with the selection of merchandiseCompleting cash register...
-
Customer Service Representative
1 month ago
Dedham, Massachusetts, United States Chick-fil-A Full timeJoin the Chick-fil-A team and discover a career that positively influences those around you. As a Customer Service Team Member, you'll work in a fast-paced environment, providing excellent customer service by looking guests in the eye, smiling, and engaging in encouraging conversations. Our team is dedicated to serving customers and building relationships...
-
Customer Service Representative
3 weeks ago
Dedham, Massachusetts, United States Marathon Physical Therapy Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team at Marathon Physical Therapy & Sports Performance. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and administrative support to our physical therapists and other healthcare professionals.Key...
-
Customer Service Representative
2 months ago
Dedham, Massachusetts, United States Lowe's Full time**Job Summary**We are seeking a skilled and customer-focused Part Time Sales Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Assist customers with their shopping needs, answering...
-
Customer Service Representative
2 weeks ago
Dedham, Massachusetts, United States Marathon Physical Therapy Full timeJob SummaryWe are seeking a highly motivated and organized Customer Service Specialist to join our team at Marathon Physical Therapy & Sports Performance. The ideal candidate will have excellent communication skills, a passion for providing exceptional patient care, and the ability to work in a fast-paced environment.The Customer Service Specialist will be...
-
Customer Service Representative
3 weeks ago
Dedham, Massachusetts, United States Asurion Full timeJob Title: Floating Retail SpecialistJob Summary: We are seeking a highly motivated and customer-focused Floating Retail Specialist to join our team at Asurion. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and driving sales in our job fusion roles.Key...
-
Customer Service Representative
3 weeks ago
Dedham, Massachusetts, United States Chick-fil-A Full timeChick-fil-A Dedham - Customer Service Are you looking for a career that makes a positive impact on those around you? Do you want to work for a company that is a part of customers' lives and the communities it serves? Do you thrive in a fast-paced team environment? Join the Chick-fil-A team and receive: * Flexible schedule * Sundays off * Paid training *...
-
Customer Service Associate
3 weeks ago
Dedham, Massachusetts, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAs a valued member of the Family Dollar team, you will be responsible for delivering exceptional customer service to our customers. Your primary goal will be to provide a positive shopping experience by greeting customers, assisting with merchandise selection, and answering questions about our products and...
-
Retail Customer Service Representative
4 weeks ago
Dedham, Massachusetts, United States BJ's Wholesale Club Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and supporting the overall success of our store.Key...
-
Financial Services Representative
2 weeks ago
Dedham, Massachusetts, United States Needham Bank Full timeJob DescriptionAt Needham Bank, we are seeking a highly skilled and dedicated Financial Services Representative to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key Responsibilities:Perform all banking operations duties, including...
-
Customer Service Associate
2 weeks ago
Dedham, Massachusetts, United States Extra Space Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our facility team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a clean and safe facility.Responsibilities:Provide excellent customer service to...
Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Floating Retail Specialist to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and driving quality sales in our job fusion roles.
Key Responsibilities:
- Travel to locations within the district as advised by the District Manager and maintain schedule flexibility
- Be the face of Asurion and deliver award-winning, personalized customer experiences
- Provide technical expertise, troubleshoot, and repair customer electronic devices
- Drive quality sales in job fusion roles such as Delivery & Expert Set up and Messaging
- Responsible for monitoring virtual messaging platforms, based on business needs – upselling Asurion home+ products
- Complete initial 5-week training, including Apple & Samsung Certifications
- Manage inventory
- Partner with cross-functional teams to deliver programs/processes and provide feedback
- Responsible for sharing best practices between stores to ensure consistent and efficient delivery of service and repairs
- Sharing feedback with leadership regarding process opportunities within the store
- Drive own vehicle safely and responsibly to and from locations in a variety of situations including heavy traffic and inclement weather.
- Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
- Other duties as assigned.
Requirements:
- 1+ years of customer service/sales experience
- 6+ months experience with product service support or electronics troubleshooting (preferred)
- Ability to work a flexible retail schedule, based on business needs – while supporting in store, schedule may vary between 10am-9pm, avg. 5 days/week; while supporting messaging support, schedule may vary between 10am-11pm, avg. 1-3 days/week
- Must be willing to travel a radius of up to 50 miles from store to store, supporting multiple store locations, with limited notice
- Travel for this position should be expected up to 100% of the time.
- Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience
- A completed background check (criminal and drug test)
- Basic knowledge of Microsoft Office
- Knowledge of mobile devices and operating systems
- For messaging support, required that employees work in a distraction-free workplace and is ergonomically set to meet the company's standards
- Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
- Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
We Offer:
- Certifications & ongoing training
- Competitive hourly pay & performance-based bonuses
- Benefits – Health, Dental, Vision and more
- Paid Time off
- Career growth opportunities
- Skills development and hands-on training
- Uniform allowances
- Mileage Reimbursement
- And more Asurion offers a wide range of perks and benefits for mental, physical and financial health
About Us:
Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide.
Equal Employment Opportunity:
Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
