Optician Dispensing Lead
1 week ago
We are seeking a highly skilled and experienced Optician Dispensing-Licensed Lead to join our team at Kaiser Permanente in Honolulu, Hawaii. As a key member of our Optical Sales Office, you will be responsible for providing exceptional ophthalmic dispensing services to our patients, while also leading and supervising a team of unlicensed optical sales staff.
Key Responsibilities- Provide ophthalmic dispensing services, including measuring and shaping lenses, adjusting frames, and dispensing spectacles and other low vision devices.
- Supervise and train unlicensed optical sales staff in ophthalmic dispensing principles and techniques.
- Assist in the operation of the Optical Sales Office, including planning, scheduling, and directing work of assigned personnel.
- Act as a liaison between the clinic, Optometry, and optical management, participating in meetings and projects as needed.
- Develop and implement strategies to improve sales and service in the Region, while maintaining high-quality standards.
- Collaborate with optical management to achieve sales goals and objectives.
- Perform in-depth quality check functions, ensuring that all eyewear meets ANSI Z80.1 standards and tolerances.
- Provide exceptional customer service, educating patients on ophthalmic dispensing principles and addressing their concerns in a timely and professional manner.
- Minimum three (3) years of ophthalmic dispensing experience, with office management experience.
- Three (3) years of demonstrated sales ability in relation to company sales goals.
- Three (3) years of contact lens dispensing experience.
- Dispensing Optician License (Hawaii).
- Demonstrated ability to educate patients and staff on ophthalmic dispensing principles.
- Demonstrated knowledge of and skill in leadership skills, problem-solving, interpersonal relations, oral communication, written communication, and managing/ coordinating various issues effectively.
- Post-high school coursework in optical/contact lens dispensing and fitting.
- Optical Assistant Technical training.
Kaiser Permanente is an equal opportunity employer and welcomes applications from diverse candidates. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws.
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