Night Operations Specialist

2 weeks ago


Tucson, Arizona, United States Remington Full time
Job Overview

Key Responsibilities
  • Conduct comprehensive daily auditing tasks for the front desk and all hotel outlets.
  • Verify room and tax entries on the system or register for precision, promptly rectifying any discrepancies. Ensure all guest charges are recorded accurately and promptly.
  • Perform a daily backup of the front office computer system and night audit software (if applicable).
  • Execute the reconstruction of the front office system, reservations, and other related computer maintenance (if applicable).
  • Familiarize yourself with and adhere to the accounting and credit policies and procedures set by the management company.
  • Oversee all front desk operations including guest check-ins, check-outs, payment processing, reservations, PBX management, and responding to calls within three rings. Ensure guests receive prompt, friendly, courteous, and professional service, along with clear directions to their room locations.
Company Overview

The Leo Kent is dedicated to creating memorable experiences that contribute to the vibrant community. Located in a prominent building, the hotel boasts 145 uniquely designed rooms and suites, a lively bar atmosphere, and an exceptional dining experience. Our modern design, refined amenities, and personalized service are at the forefront of enhancing the downtown experience.

Candidate Profile

Ideal Attributes
  • Ability to focus and maintain attention to tasks, completing assignments on schedule despite frequent interruptions.
  • Strong work ethic and self-motivation.
  • Willingness to work flexible hours, including nights, weekends, and holidays.
  • A team player who enjoys contributing to creating exceptional experiences for guests.

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