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Part Time Key Holder

2 months ago

Billings, Montana, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs. Ask open-ended questions to learn about customers' project needs and escort them to the desired product.
  • Sales and Operations: Process customer transactions at the cutting counter and cash register in an efficient and friendly manner. Stock shelves accurately according to planogram and maintain a high level of productivity and close attention to detail.
  • Team Leadership: Assist the Store Management team with leading the store team members by observing/coaching individuals and performing operational duties such as opening/closing, ensuring store compliance, and finding creative ways to drive the business.
Requirements
  • Education: High School Diploma or equivalent
  • Experience: Minimum 1+ years of supervisory experience in a customer-centric environment
  • Availability: Part-time status requires open availability to work any and all hours required without restrictions as to the time of day or day of week.
What We Offer
  • Competitive Pay: We offer competitive pay rates and opportunities for career growth and development
  • Benefits: Eligible Team Members are eligible for benefits, including medical, dental, and vision plans, company-paid life insurance, and paid time off

JOANN is an Equal Employment Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.