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IT Asset Manager
2 months ago
We are seeking an experienced IT Asset Manager to join our team at Innova Solutions. As an IT Asset Manager, you will be responsible for managing IT software entitlements, compliance, and renewals for software and hardware assets utilized throughout the company.
Key Responsibilities:- Manage software and hardware asset lifecycle to minimize risks and control costs.
- Perform software licensing audits at the request of software publishers.
- Represent IT in process improvement review (PIR), identifying areas for efficiency improvements and operational cost savings.
- Build and maintain the software asset profile for software licenses assigned to individual users, mobile devices, laptops/workstations, and servers.
- Responsible for oversight of software license compliance and licensing life cycles with understanding of different licensing types/methods.
- Responsible for Support/Interface with vendors for recurring IT infrastructure invoices and vendors.
- Engage in detailed data analysis/research to validate licensing compliance, user license entitlements to ensure overall company software compliance and minimizing licensing costs.
- Collaborate with colleagues to ensure that customers software and hardware needs are met.
- Focused on customer needs and deadlines to prevent service issues from occurring.
- Document issue resolution using the service desk ticketing system.
- Ensure that the maintenance, support, and upgrade protection renewals are managed in advance of their expiration.
- Reviews and negotiates pricing with vendors and service providers.
- Perform secondary coverage duties related to IT procurement and other duties related to IT Asset, Maintenance & Procurement Coordinator.
- Respond to and complete IT licensing audits in a timely fashion.
- Identify issues with existing assets and license processes and procedures and take corrective action.
- Bachelor's degree in business or IT technical/management or AA with 2 years' experience or 4 years equivalent related experience with extended knowledge in software/asset licensing, compliance, and tracking.
- Understanding of IT systems and applications.
- Maintain strong vendor relationships.
- Knowledge of software asset management processes including software licensing, compliance practices and software contracts.
- Reason, plan, direct, and evaluate situations to make appropriate recommendations for the procurement of suggested products.
- Display tact and self-discipline necessary to interface effectively with coworkers, customers, vendors, and all levels of management build culture of trust.
- Manage multiple tasks, while effectively focusing on priority issues while staying within service level agreement targets.
Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.