Clinical Liaison Consultant
3 weeks ago
CommonSpirit Health is seeking a highly skilled Healthcare IT Support Professional to join our team. As a key member of our IT department, you will provide critical support to our healthcare team, ensuring that they have the tools and resources they need to deliver exceptional patient care.
Responsibilities:
- Provide level 1 and 2 support for day-to-day production issues, maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures (70-80% of time)
- Collaborate with the Clinical Informatics team to ensure continuity in EHR clinical workflows
- Work closely with the Service Desk and Supervisor to escalate issues and maintain documentation
- Develop and maintain strong relationships with providers and other stakeholders
Requirements:
- 2+ years of experience in a similar role or equivalent experience as a business analyst or super user
- Strong knowledge of computer information systems and ITIL environments
- Excellent communication and problem-solving skills
Estimated Salary Range: $62,000 - $82,000 per year
Benefits:
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