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Shop Technician

2 months ago

Algona WA USA, United States Raymond Handling Concept Corporation Full time

Job Summary:

Raymond Handling Concept Corporation is seeking a skilled Shop Technician to join our Service Department. As a Shop Technician, you will perform proficient repairs and service on customer equipment, maintaining good communication and working relationships with customers, peers, and management.

Key Responsibilities:

  • Repair all types of equipment that the company sells and services
  • Update training and skills on a continuing basis
  • Train other employees as needed
  • Maintain a profitable billing level
  • Follow all Shop Service Department procedures
  • Complete all paperwork transactions in a timely, neat, accurate and orderly fashion
  • Communicate all options to the Shop Supervisor before proceeding with work
  • Complete jobs within quoted time limits when applicable
  • Have the necessary tools to perform repair and scheduled service work
  • Maintain a clean and orderly work area
  • Represent the entire company at all times
  • Pass Raymond Certification and re-certification if applicable
  • Maintain an acceptable driving record as established by the company's insurance company, if applicable
  • Report all accidents whether self or customer
  • Account for 100% of available time during working hours
  • Will be willing to work overtime when necessary
  • Must follow all procedures in the company's Employee Handbook
  • Must follow safety procedures and use good judgment regarding safety
  • Must be willing to work out of town, as necessary
  • Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers

Requirements:

  • Excellent written and verbal communication skills
  • Excellent Organizational Time Management skills
  • Proficient in Microsoft office Suite and similar software
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to speak effectively before groups of customers or employees of organization
  • Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
  • Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required
  • Able to always exhibit professional behavior
  • Willing to follow mandates and procedures of the Shop Service Department
  • Self-starter
  • As needed, able to deal with customers on a face-to-face basis
  • Maintain a sound working relationship with technicians and fellow workers
  • Possess good organizational skills
  • Must pass all available certificates appropriate to the position
  • Sound working knowledge of basic D.C. electricity, basic A.C. electricity, SCR, transistor, microprocessor, simple guide, internal combustion, and diesel engines
  • Sound working knowledge of hydraulic systems
  • Sound mechanical abilities
  • Able to organize efficiently
  • Must maintain a clean, neat, and professional appearance
  • Able to work in conjunction with other departments as needed
  • Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility

Working Conditions:

The Shop Technician will work in a fast-paced warehouse environment, with frequent exposure to heavy equipment and machinery. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

What We Offer:

Raymond Handling Concept Corporation offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Language: English