Senior Network Support Engineer

1 week ago


Raleigh, North Carolina, United States Allbridge Full time
Job Summary

We are seeking a highly skilled Senior Network Support Engineer to join our team at Allbridge. As a key member of our Technical Support, Data Department, you will be responsible for providing exceptional customer service and technical support for our network infrastructure.

Key Responsibilities
  • Provide timely and effective resolution of network-related issues and outages
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of network protocols, technologies, and best practices
  • Guide and mentor junior team members on complex service issues
  • Participate in the development and implementation of technical support processes and procedures
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or Network Engineering
  • Minimum 3 years of experience in a network support capacity
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Knowledge of network protocols, technologies, and best practices
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Allbridge is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion in the workplace.



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