Technical Service Representative

3 weeks ago


Denver, Colorado, United States Smiths Detection Full time
Job Overview

We are seeking a highly skilled Technical Service Representative to join our team at Smiths Detection. As a key member of our field service team, you will be responsible for providing technical support and maintenance services to our customers across the Denver Metro area.

This is a fantastic opportunity for someone who is passionate about technology and customer service to work with state-of-the-art equipment and solutions that make a real difference in people's lives.

Key Responsibilities
  • Provide on-site technical support and maintenance services to customers in a fast-paced environment.
  • Install, repair, and maintain equipment to ensure optimal performance and reliability.
  • Document all inspections, maintenance, and repair work in a timely manner.
  • Order and manage parts inventory to minimize downtime and optimize repair times.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
Requirements
  • Bachelor's degree or equivalent experience in a related field such as electrical, electronic, or mechanical engineering.
  • Minimum 1-3 years of experience in a field service or technical support role, preferably in a similar industry.
  • Excellent communication, problem-solving, and analytical skills.
  • Able to work independently and as part of a team in a dynamic environment.
  • Ability to lift up to 80 pounds, push/pull 200 pounds, and move/move equipment weighing up to 1000 pounds with assistance.
Salary and Benefits

The estimated salary range for this position is $61,600 - $83,300 per annum, depending on qualifications and experience.

In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for career growth and professional development.



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