CRM Data Analyst

1 week ago


Philadelphia, Pennsylvania, United States Fliff Full time
Job Title: CRM Analyst

Fliff is a pioneering social sports gaming company that offers a unique and engaging experience for sports fans. We're looking for a highly analytical and data-driven CRM Analyst to join our team.

About the Role

We're seeking a skilled CRM Analyst to analyze customer data, develop targeted marketing campaigns, and optimize customer retention strategies. The ideal candidate will have a strong analytical mindset, excellent communication skills, and experience working with CRM platforms.

Responsibilities
  • Analyze customer data and behavior to identify trends, patterns, and insights
  • Develop and implement targeted marketing campaigns across multiple channels
  • Conduct A/B testing and experiments to optimize campaign performance and ROI
  • Collaborate with cross-functional teams to ensure a seamless customer experience
  • Monitor key performance metrics and provide regular reports to management
  • Identify opportunities for upselling and cross-selling
Requirements
  • Bachelor's degree in Marketing, Business, Statistics, or a related field
  • 2+ years of experience in CRM and customer retention in the betting or social gaming industry
  • Strong analytical skills and experience working with CRM platforms
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Top-tier compensation and benefits package
  • Flexibility to work remotely
  • Opportunity for professional growth in a dynamic and international environment
  • Informal, friendly, and knowledge-sharing environment


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