Retail Sales Associate

1 month ago


South Egremont, Massachusetts, United States Catamount Ski Resort LLC Full time
Job Description

Retail Sales Clerk Position

Catamount Ski Resort LLC is seeking a highly motivated and customer-focused Retail Sales Clerk to join our team. As a Retail Sales Clerk, you will be responsible for providing exceptional guest service, generating sales, and maintaining a professional standard of service.

Key Responsibilities

  • Provide excellent guest service, ensuring a positive experience for all customers.
  • Generate sales by demonstrating and maintaining a professional standard of service.
  • Monitor the store and ensure it is properly stocked and organized.
  • Greet customers, answer phones, and direct customer inquiries appropriately.
  • Handle cash transactions between customers and the retail store.
  • Process credit or debit card transactions and validate checks.
  • Issue receipts and monetary change due to customers.
  • Implement company cash handling policies and procedures.
  • Ensure prompt, accurate reporting and cash reconciliations.
  • Be energetic, motivated, and possess the ability to prioritize tasks and multi-task simultaneously.
  • Assist customers in selecting merchandise, processing sales, and addressing customer satisfaction.
  • Keep the store clean, neat, and organized.
  • Closing of the retail location.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • Previous customer service and cash handling experience preferred.
  • Detail oriented and highly observant.
  • Excellent math skills, ability to properly count out change and counts money back to customer in an accurate and concise manner.
  • Organized, efficient, responsible, and mature.
  • Friendly, outgoing, excellent guest service skills, and honest.
  • Ability to multi-task.
  • Capable of working independently and in a team environment.
  • Previous retail sales and customer service experience.
  • Maintain a working knowledge of products.
  • Ability to work a flexible schedule; including nights, holidays, and weekends.


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