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Automotive Customer Service Consultant

2 months ago


Johnston, United States Protech Automotive Services Full time
Become a Key Player as a Service Consultant at Protech Automotive Services

Protech Automotive Services, a leading family-operated automotive repair facility, is seeking a highly competent and committed Service Consultant to enhance our team. If you have a passion for delivering outstanding customer service within the automotive sector, we invite you to consider this opportunity.

Key Responsibilities:
  • Interact with clients to accurately assess their requirements
  • Prepare detailed service orders and assign tasks to technicians
  • Develop thorough estimates based on technician feedback
  • Effectively communicate with clients regarding necessary repairs and maintenance
  • Oversee parts procurement and technician scheduling for optimal service delivery
  • Serve as the primary contact for client communications to ensure a smooth service experience
Required Qualifications:
  • Previous experience as a service consultant is preferred
  • Strong computer skills and effective communication abilities
  • A valid driver's license is mandatory
  • A solid background in customer service, ideally from hospitality or sales
  • Basic knowledge of automotive systems is essential for effective consultation
What We Provide:
  • Modern facility equipped with excellent amenities
  • A supportive and respectful workplace culture
  • Attractive salary range: $60,000 - $100,000+ annually
  • Stable Monday to Friday work schedule with weekends off
  • Comprehensive benefits package including paid time off, 401k, and health coverage
  • Opportunities for training and professional development

Become a part of the Protech Automotive Services family and contribute to our dedication to excellence and growth in the automotive repair industry. We look forward to welcoming new members to our expanding team.