Patient Access Representative

2 weeks ago


Pocatello, Idaho, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ensemble Health Partners. As a Patient Access Representative, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This includes assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

Responsibilities
  • Assign accurate MRNs and complete medical necessity / compliance checks
  • Provide proper patient instructions and collect insurance information
  • Receive and process physician orders and utilize a overlay tool
  • Operate the telephone switchboard to relay incoming, out-going and inter-office calls as applicable
  • Conduct audits of accounts and assure that all forms are completed accurate, timely to meet audit standards and provide statistical data to Patient Access leadership
  • Pre-register patient accounts prior to patient visits and collect point of service collections as well as past due balances
Requirements
  • 1+ years of customer service experience
  • High School Diploma/GED Required
  • CRCR Required within 6 months of hire (Company Paid)
About Ensemble Health Partners

Ensemble Health Partners is an award-winning company that values its employees and provides a comprehensive benefits package, opportunities for growth and development, and a positive work environment. We are committed to empowering our people and giving them the tools and resources needed to thrive.



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