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Lead Quality Assurance Engineer

2 months ago

New York, New York, United States American Express Full time
Empower Your Career with American Express
At American Express, we believe in the potential of our people and the businesses we serve. Our commitment to our colleagues and customers drives us to create a supportive and inclusive environment where everyone can thrive.

Your Role:
As a Senior Quality Engineer, you will play a crucial role in ensuring the excellence of our products and services. Your responsibilities will include:
  • Developing comprehensive Test Strategies, Plans, and Execution Artifacts in collaboration with both internal and external stakeholders.
  • Building a profound understanding of the products and technological assets to guarantee optimal test coverage.
  • Leading a team of test managers to foster high performance, consistency in approaches, and efficient execution across various initiatives.
  • Collaborating with application architects and environment operations to design robust test infrastructures.
  • Working alongside software, infrastructure, and QA engineers to achieve target code quality.
  • Partnering with Product Owners and Release Train Engineers to review test scenarios, validate results, and maintain thorough documentation.
  • Designing quality metrics for collection, analysis, and reporting to management, identifying patterns and opportunities for innovation and improvement.
  • Providing guidance to engineering teams to enhance automation and testing practices within a Continuous Delivery/Continuous Integration (CD/CI) framework.
  • Identifying opportunities to implement innovative testing technologies and methodologies.

Qualifications:
  • Bachelor's Degree in Computer Science, Computer Engineering, or a related technical field; advanced degree preferred.
  • Over 5 years of proven experience in quality and test engineering, particularly within the Financial sector, with a focus on the Credit Card Domain.
  • Solid expertise in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing.
  • Familiarity with platform delivery methodologies such as Agile, Scrum, Kanban, SAFe, Test Driven Development (TDD), and Behavior Driven Development (BDD).
  • Proficient in tools like HP Quality Center, Selenium, Unified Functional Test (UFT), and orchestration tools such as XL Release.
  • Ability to utilize Quality scanning tools to establish and measure ongoing quality metrics, presenting data through dashboards to drive necessary changes.
  • Experience with automation testing and debugging using tools like Selenium, POSTMAN, SOAP UI, and REST.
  • Knowledge of continuous integration (CI), continuous deployment (CD), and continuous testing (CT) capabilities, including tools such as Jenkins and version control systems like GIT.
  • Strong leadership qualities, exceptional communication skills, and the ability to influence without direct authority.

Compensation and Benefits:
The salary range for this position is competitive, reflecting the skills and experience of the candidate. In addition to salary, we offer bonus incentives and a comprehensive benefits package designed to support your overall well-being, including:
  • Medical, dental, and vision insurance.
  • Flexible working arrangements.
  • Paid parental leave for all parents.
  • Access to wellness centers and counseling support.
  • Career development and training opportunities.

American Express is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer.