Training Director for Quality and Compliance
7 days ago
We are seeking a highly experienced Training Director for Quality and Compliance to lead our training and quality assurance efforts. As a key member of our leadership team, you will be responsible for developing and implementing comprehensive training programs that meet national standards and improve the skills and knowledge of our Quality Assurance Specialists.
Your primary focus will be on improving the quality of our training programs, ensuring consistency across locations and with national guidelines, and driving excellence in quality assurance. This role requires a proven track record in compliance, training, and process improvement.
You will conduct in-person and virtual training sessions, create and update training materials, and collaborate with leadership to create weekly training sessions and conduct targeted training to address specific areas for improvement. If you have a passion for training and quality assurance, we want to hear from you
This is an exciting opportunity to make a real impact on our team's performance and contribute to the success of Hilton Grand Vacations. Our company culture values innovation, quality, and growth, and we offer a range of benefits, including a salary of $130,000 per year, excellent healthcare options, and travel benefits for you and your family.
- HGV is now offering first day benefits to new employees
- Excellent health care options (medical, dental, and vision that encourage preventative care)
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
The ideal candidate will have 2+ years of experience with Hilton Grand Vacations, knowledge of QA/Sales Process, Systems, and SOPs, and a history of delivering high-quality customer service and achieving superior performance metrics.
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