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Patient Access Coordinator

2 months ago


Reedsburg, Wisconsin, United States Reedsburg Area Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Reedsburg Area Medical Center. As a Patient Access Specialist, you will play a critical role in ensuring the efficient and orderly registration and scheduling of patients throughout the medical center.

Key Responsibilities
  • Registration and Scheduling: Arrange for the efficient and orderly registration and scheduling of patients, ensuring accurate and timely processing of patient information.
  • Patient Communication: Communicate effectively with patients, participants, and staff to gather necessary demographic, insurance, and clinical information.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
  • Customer Service: Provide excellent customer service to patients, participants, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Team Collaboration: Work collaboratively with the Patient Access Services team to achieve departmental goals and objectives.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Experience working in a hospital or other medical environment is preferred.
  • Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and work independently in a fast-paced environment. Strong communication and interpersonal skills, with the ability to work effectively with patients, participants, and staff.