Automotive Body Shop Operations Manager
2 weeks ago
At RidgeRunner Group, we are seeking a highly skilled and experienced Automotive Body Shop Manager to lead our body shop operations. As a key member of our team, you will be responsible for overseeing the daily activities of our body shop, ensuring that all repairs meet industry standards and customer expectations.
Key Responsibilities:
Team Management:
Manage and supervise body shop personnel, fostering a positive and productive work environment.
Quality Control:
Conduct regular inspections and audits to ensure all repairs meet industry standards and customer expectations.
Customer Service:
Respond promptly and professionally to customer inquiries and concerns, ensuring a high level of customer satisfaction.
Workflow Management:
Coordinate and schedule repair work to optimize efficiency and productivity, monitoring work progress and adjusting as needed.
Inventory Control:
Manage inventory of parts and supplies, ensuring timely ordering and accurate record-keeping.
Financial Oversight:
Monitor and control expenses, preparing and managing budgets, and analyzing financial performance to implement strategies to improve profitability.
Compliance:
Ensure all work follows safety regulations and industry standards, maintaining up-to-date knowledge of laws and best practices.
Continuous Improvement:
Identify opportunities for process improvement, implementing best practices and innovative solutions to enhance operations.
Requirements:
High school diploma or equivalent, minimum of 5 years of experience in an auto body shop, with at least 2 years in a managerial role, strong knowledge of auto body repair techniques and materials, excellent leadership and team-building skills, superior customer service and communication skills, proficiency with repair shop management software and basic computer skills, strong organizational and problem-solving abilities, and a valid driver's license and clean driving record.
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